Recruiting now
| Posted: | 11/06/26 | |
| Recruiter: | NJR Recruitment | |
| Reference: | 3121137646 | |
| Type: | Permanent | |
| Salary: | £25,000 - £28,000 Annual | |
| Location: | Heywood, Lancashire | |
| Description: | Customer Ecommerce Administrator Online Beauty Retailer Location: Heywood Salary £26,000 - £28,000 plus benefits We're working with a fast-growing online beauty retailer who's on the lookout for a Customer Service Ecommerce Advisor to join their small, friendly, and supportive team. This is a brilliant opportunity for someone upbeat, energetic, and genuinely passionate about delivering outstanding customer experiences. If you love talking to people, enjoy being part of a close-knit team, and want to grow with a business that invests in its people - this could be the role for you. Better still, this position offers real progression opportunities across the wider business, including purchasing, sales & marketing, or finance. What you'll be doing: Customer Service & Support: Respond to enquiries across channels, provide accurate information, and resolve complaints professionally. Order & Claims Management: Investigate lost/damaged items, liaise with couriers, and process refunds or replacements. Ecommerce Platform Management: Use Shopify to manage orders, customer queries, and product updates. Marketplace Management: Handle queries and performance across Amazon, eBay, and Mirakl platforms. Operational Support: Work with internal systems, assist during peak periods, and suggest improvements. What we're looking for:
This is a fantastic chance to join a growing business where your contribution truly matters and your career can develop in exciting directions. If you're passionate about people, service, and being part of something positive - we'd love to hear from you Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16739 | |