Automotive Service Advisor / Receptionist

Automotive Workshop Receptionist

Location: Skelmersdale
Salary: £27,000 per annum
Hours: Full-time, 40 hours per week
Working Hours: Monday to Friday, 8:00am 4:30pm

We are looking for a friendly, organised, and professional Automotive Workshop Receptionist to join the autocentre based in Skelmersdale. This is a fantastic opportunity for someone who enjoys providing excellent customer service and thrives in a fast-paced workshop environment.

Key Responsibilities

• Welcoming customers and providing a professional first point of contact.
• Booking vehicles in for servicing, repairs, and MOTs.
• Managing incoming telephone calls and responding to customer enquiries.
• Liaising with technicians and the workshop team to keep customers updated on vehicle progress.
• Preparing job cards, invoices, and maintaining accurate customer records.
• Processing payments and handling daily administrative tasks.
• Ensuring the reception area is clean, organised, and welcoming.

What We're Looking For

• Previous reception, administration, or customer service experience (automotive experience is desirable but not essential).
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to multitask.
• Good IT skills and confidence using computer systems.
• A positive attitude and a professional approach to customer service.
• The ability to work effectively as part of a team.

What We Offer

• Competitive salary of £27,000 per year.
• Monday to Friday working hours no weekends.
• 40-hour working week (8:00am 4:30pm).
• Friendly and supportive working environment.
• Opportunities for training and career development.

If you're organised, customer-focused, and looking to build your career within the automotive industry, we'd love to hear from you.

Please click and apply.