Repairs Administrator

Administrator - Repairs & MaintenanceLocation: MansfieldSalary: £27,500Contract: Ongoing Temporary AssignmentHours: Monday to Friday, 8:30am - 4:30pm

We are currently recruiting for an experienced and organised Administrator to join a busy Repairs & Maintenance team in Mansfield. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and providing vital support to both internal teams and external stakeholders.

As an Administrator, you will play a key role in ensuring the smooth day-to-day operation of the Repairs & Maintenance department. You will be responsible for coordinating appointments, maintaining accurate records, supporting contractors, and delivering excellent customer service to tenants and colleagues alike.

• Answer and manage incoming calls from tenants, ensuring enquiries are handled efficiently and professionally.
• Schedule kitchen and bathroom survey appointments and issue confirmation correspondence.
• Maintain and update spreadsheets, databases, and internal systems.
• Upload and manage documentation, including designs, specifications, and project-related records.
• Raise purchase orders and process invoices using Civica.
• Update QL systems with handover information and decoration allowance details.
• Liaise with contractors, suppliers, and creditors as required.
• Provide comprehensive administrative support to the wider team.
• Take accurate minutes during meetings and distribute relevant actions.
• Welcome and assist contractors visiting the site.

To be successful in this role, you will have:

• Previous experience in an administrative or office support role.
• Strong organisational skills with excellent attention to detail.
• Confident communication skills, both over the phone and in writing.
• Good working knowledge of Microsoft Office, particularly Excel.
• The ability to manage multiple tasks and prioritise workload effectively.
• A proactive and professional approach to work.
• Experience using systems such as Civica or QL would be advantageous but is not essential.

If you would like to be considered for this opportunity, please do apply!