Administrator (Employee Benefits)

About the Role

We're looking for an experienced and highly organised administrator to join our growing Employee Benefits team.

This role is ideal for someone who enjoys working with data, spreadsheets, systems and processes, and takes pride in delivering a high standard of work. Whilst experience within employee benefits is welcomed, it is not essential. We are open to candidates from a wide range of administration backgrounds who are keen to learn and develop within financial services.

Whether you currently work in employee benefits, pensions, payroll, HR, insurance or another professional administration role, we'd love to hear from you.

We are also happy to consider part-time applicants for the right candidate.

What You'll Be Doing

You'll play a key role in supporting our consultants and corporate clients, helping to ensure employee benefit schemes run smoothly and clients receive an excellent service.

Your responsibilities will include:

• Managing administration for workplace pension, group risk and healthcare schemes
• Maintaining and updating client records and internal systems
• Producing reports, spreadsheets and client documentation
• Processing scheme amendments, joiners, leavers and salary updates
• Liaising with providers, insurers, employers and employees
• Supporting client renewals and implementation projects
• Assisting with onboarding new clients
• Identifying and resolving administrative issues
• Ensuring work is completed accurately and within agreed timescales

What We're Looking For

You may already work in employee benefits or financial services. Equally, you may have built a successful career in administration, payroll, HR, operations or another professional environment and be looking for a new challenge.

Most importantly, we're looking for someone who:

• Has previous administration experience
• Is highly organised and able to manage multiple priorities
• Has excellent attention to detail
• Is confident using Microsoft Excel and working with data
• Enjoys problem-solving and finding solutions
• Takes ownership of their work
• Communicates confidently and professionally
• Works well both independently and as part of a team
• Has a positive, proactive approach

Desirable

• Experience within employee benefits, pensions, financial services or insurance
• Knowledge of workplace pensions, healthcare or group risk arrangements
• Experience using CRM or client management systems

Why Join Us?

• Supportive and friendly team environment
• Exposure to a wide range of clients and employee benefit arrangements
• Opportunity to build specialist knowledge and develop your career
• Varied and interesting work with genuine responsibility
• Growing business with opportunities for progression
• Relaxed, professional and non-corporate culture

Benefits

• 22 days holiday plus bank holidays (pro rata for part-time employees)
• Option to purchase up to 5 additional days holiday
• 4x Death in Service cover
• 2x Critical Illness cover
• Health Cash Plan
• Office-based Monday to Thursday
• Home working on Fridays
• Working hours:

Monday to Thursday: 8:30am - 5:00pm

Friday: 8:30am - 1:30pm

Interested?

Don't worry if you don't meet every requirement listed above. If you're an experienced administrator with strong organisational skills, a good eye for detail and confidence working with spreadsheets and data, we'd still love to hear from you.