Customer Service Administrator

Customer Service Administrators are required to provide essential administrative and customer support within the FMCG industry. This temporary role in Trowbridge involves ensuring excellent service delivery and efficient coordination of patient-related tasks.

Client Details

The company is a large, award-winning organisation operating within the FMCG sector, known for its commitment to providing high-quality services. The team is focused on delivering exceptional support to clients and customers alike.

Description

• Coordinate patient-related queries and ensure accurate documentation.
• Provide administrative support to the secretarial and business support department.
• Liaise effectively with internal teams to streamline communication.
• Maintain confidentiality and adhere to data protection regulations at all times.
• Ensure timely resolution of patient concerns and escalate issues where necessary.
• Monitor and update patient records with attention to detail.
• Support the organisation with general office duties as required.
• Contribute to maintaining a professional and welcoming environment.

Profile

A successful Customer Service Administrator should have:

• Previous experience in an administrative or customer support role.
• Proficiency in using office software.
• Strong organisational skills and the ability to prioritise tasks effectively.
• Excellent communication skills, both written and verbal.
• A keen eye for detail and a commitment to maintaining accuracy.
• An understanding of confidentiality and data protection policies

Job Offer

• Competitive hourly pay of £13.00 per hour.
• Free parking available on site for convenience.
• Access to a subsidised cafeteria for meals and refreshments.
• A rolling temporary position with a supportive team environment.

This is a fantastic opportunity to gain valuable experience as a Customer Service Administrator in the FMCG industry, based in Trowbridge. If you are detail-oriented and committed to excellent service, apply today!