Customer Service Administrator

This is an exciting new opportunity to join the admin team at ASCO Fire Group. We are a Glasgow based company that specialises in all aspects of Fire Safety. You will be joining an industry leading business who trades nationwide in complete fire safety.

As a company, we seek enthusiastic, dynamic and collaborative individuals. We are looking for somebody who wishes to learn new skills and develop their role within the team.

Role outline

• Receiving and responding to telephone and email enquires
• Developing rapport and passing on leads to the sales team
• Helping customers with queries
• Producing documentation for clients
• Data entry & invoicing
• Liaise with the field team to ensure jobs are completed on schedule
• Systems management

Key Skills

• Excellent communication skills and the ability to build rapport with clients
• Competent computer skills including all areas of Microsoft
• A forward thinker and team player
• Excellent organisational skills and attention to detail
• Ability to work to a deadline
• Confidence and initiative

Please submit your CV if you would like to be a part of the team!

Benefits:

• Cycle to work scheme
• Free parking
• On-site parking

Work Location: In person

Mon- Thurs 8.30am-5pm

Fri 8.45am - 4pm