Customer Service Administrator -Temporary

Temporary Customer Service Administrator Required for Barnsley Immediate start.

Location: Barnsley (S71) - Office Based Pay Rate: £13.38 per hour (£15.00 including holiday pay) Hours: 40 hours per week (8:00am - 4:30pm) Contract: Minimum 4 weeks (potential to extend) Start Date: Immediate - May start available

Your New Role

We are currently recruiting for a Customer Services Administrator to join a busy and growing team based in Barnsley. This is a fantastic opportunity to support a fast-paced department during a period of increased workload.You will work closely with internal teams and field-based staff, ensuring the smooth coordination of administrative and customer service activities.

Key Responsibilities

• Handling incoming calls and directing queries appropriately
• Busy inbound customer service support
• Taking accurate messages and ensuring timely follow-ups
• Contacting customers to schedule appointments and updating internal systems
• Managing shared inboxes and allocating queries to the relevant teams
• Preparing monthly data reports, including bonus payment spreadsheets
• Supporting general administration across the department

What You'll Need to Succeed

• Previous experience within an administrative or customer service role
• Be able start temporary work in Barnsley with immediate effect
• Strong communication skills, both written and verbal
• Excellent organisation and attention to detail
• Ability to work efficiently under pressure
• Good IT skills, including experience with databases and Excel
• A team-focused, flexible approach

What You'll Get in Return

• Immediate start opportunity
• Competitive hourly rate with holiday pay
• Supportive and collaborative working environment
• Potential for contract extension depending on business needs

If you're available immediately and looking for your next administrative opportunity in Barnsley, apply now or contact Hays for more information.

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