Controls and Automation Administrator

Role: Controls and Automation Administrator

Location: Crewe

Salary: 27,000

Our client is looking for a Controls and Automation Administrator to join their busy team. You will play a key part in supporting the sales and technical function by ensuring orders are processed accurately and efficiently using our CRM system. You will be a central point of contact for customers, suppliers, and internal teams, helping to maintain smooth day-to-day operations across the department.

Responsibilities include:

• Process customer orders using the CRM system
• Handle incoming calls from clients and suppliers
• Check stock availability and update customers accordingly
• Respond to logistics and delivery related queries
• Deal with non-technical customer enquiries in a professional manner
• Support the sales and technical teams with general administrative duties
• Assist with packing small items for despatch when required
• Maintain accurate records and ensure efficient workflow across the department

Skills & Experience:

• Experienced in a general administrative or office support role
• Confident, proactive, and able to ensure tasks are followed through
• Comfortable working in a busy, pressurised environment
• Computer literate with fast and accurate keyboard skills
• Familiar with CRM systems (desirable)
• Experienced in a manufacturing, electrical, or engineering environment (desirable)
• Strong in communication and able to deal confidently with customers and suppliers

WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide.

WR is acting as an Employment Agency in relation to this vacancy.