Sales Support & Administration Assistant

Sales Support & Administration Assistant

Bridgnorth

Permanent

Monday to Friday, 9:00 AM - 5:00 PM or 8:00 AM - 4:00 PM.

£30,000 Per Annum + Bonus

Office Based

Overview

We are looking for a proactive and well-organised Sales Support & Administration Assistant to support day-to-day business operations. This role combines customer-facing sales support with general administrative duties and plays a key part in delivering a high standard of service across the business.

The successful candidate will support order processing, customer communication, logistics coordination, and office administration while working closely with the wider team.

• Support the sales team with order processing, quotations, and customer requests
• Communicate with customers regarding orders, deliveries, and availability
• Handle customer enquiries via phone, email, and in person in a professional manner
• Maintain accurate customer and account records
• Deliver a consistently high level of customer service
• Carry out general office duties including filing, data entry, and record management
• Input and manage data within internal systems (e.g. sales orders, invoices, stock records)
• Assist with document preparation, correspondence, and basic reporting
• Assist with booking deliveries and coordinating collections
• Liaise with drivers, logistics partners, and internal teams
• Monitor delivery schedules and update systems accordingly
• Prepare delivery notes and transport documentation
• Maintain accurate stock records and update stock levels
• Check product availability to support customer orders
• Assist with stock checks and reconciliation tasks
• Work closely with colleagues across sales, administration, warehouse, and logistics
• Provide support during busy periods
• Contribute to a positive and collaborative working environment

Essential Skills & Qualifications

• GCSEs (or equivalent) in English and Maths
• Confident using Microsoft Office and data management/CRM systems
• Strong organisational and multitasking skills
• Customer-focused with excellent communication skills
• Professional and confident telephone manner
• Self-motivated with a proactive approach
• High attention to detail and time management skills
• Willingness to learn and develop new skills
• Strong team player

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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