Receptionist

Receptionist - £28,800 & excellent staff perks & accommodation Join a luxury hotel in Jersey, Channel Islands with career development and fantastic team benefits.

A fantastic opportunity has arisen for a Receptionist to join a prestigious hotel in Jersey, Channel Islands. This beautiful property is known for delivering exceptional service and providing guests with a truly memorable experience.

As a Receptionist in Jersey, Channel Islands, you'll be the welcoming face of the hotel, ensuring every guest receives a warm, professional and efficient service from arrival through to departure. This role offers the chance to develop your hospitality career in a supportive environment where progression and personal development are genuinely encouraged.

What's in it for you?

You'll enjoy a range of excellent benefits including:

• Salary at £28,800
• Staff accommodation available (subsidised)
• 40 hours per week over a 5-day working week
• Your birthday as an additional paid day off
• Free meals while on duty
• Uniform provided and laundered
• Investment in your professional development
• Staff discounted staycations, spa treatments and restaurant experiences across the group
• Christmas 2026 guaranteed as holidays
• Opportunities to progress and develop your hospitality career

Key Responsibilities

As Receptionist, you will be responsible for delivering exceptional front of house service, including:

• Welcoming guests and ensuring they receive friendly and efficient service
• Handling calls, emails and enquiries promptly and professionally
• Passing messages clearly and efficiently to the relevant departments
• Maintaining accurate guest profiles within Protel in line with GDPR
• Supporting sales of hotel facilities including food, beverages and experiences
• Managing reservations and entering bookings accurately into Protel
• Preparing confirmation letters, menus and other guest correspondence
• Ensuring all departments receive relevant reports and updates throughout the day
• Handling guest queries or complaints, escalating when required
• Maintaining high standards in the reception area and ensuring equipment is well maintained
• Processing guest departures, balancing floats and completing banking at the end of shift

What we're looking for

Our client is seeking a friendly and organised Receptionist who enjoys delivering outstanding guest experiences:

• Previous reception or front of house experience within a luxury hotel environment
• Excellent communication and customer service skills
• Strong organisational skills and attention to detail
• Ability to manage guest enquiries calmly and professionally
• Confident using reservation systems (experience with Protel is beneficial)
• A team-focused approach with a passion for hospitality

If you're looking for your next step as a Receptionist in Jersey, Channel Islands, this could be the perfect opportunity to grow your career in a truly special setting. Apply now to be considered.

Job Number 935374 / INDFOHLocation Jersey, Channel IslandsRole Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.