HR Administrator

Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home.

This is a 9 month temporary contract, where you will be paid an attractive hourly rate of 15per hour.

Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you.

As an HR Administrator within a central People Centre, you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently.

This is a varied, hands-on role combining HR administration, advisory work and collaboration with key internal stakeholders. You'll also play a part in coaching colleagues and continuously improving how HR services are delivered.

• Acting as the first line of response for people and estates queries, resolving issues at first contact where possible and escalating complex matters appropriately

• Providing front-line HR advice on non-complex employee relations matters, including attendance management and family leave

• Leading on employee attendance processes, including absence reporting, referrals and alerting managers to threshold cases

• Supporting and quality-assuring the work of HR Administration Officers, coaching colleagues and leading by example

• Coordinating staff inductions and improving the new starter experience

• Acting as a subject matter expert on employment policies, providing clear guidance to employees and line managers

• Liaising with key internal stakeholders such as HR Business Partners, Payroll, Resourcing, Finance and IT

• Coordinating HR initiatives and business-as-usual programmes (e.g. people surveys, well being initiatives)

• Maintaining accurate, legally compliant HR records and producing management information against SLAs and KPIs

Essential

• Excellent customer service skills with a strong focus on positive employee experience

• Working knowledge of HR employment practice, including basic employment law and HR best practice

• Experience across HR administration processes (on boarding, recruitment, contract changes, learning & development)

• Ability to manage competing priorities and work effectively under pressure

• Strong written and verbal communication skills

• Confidence working with a range of stakeholders and providing timely, clear updates

• Proficiency in Microsoft Office

Desirable

• Excellent working knowledge of iTrent, particularly Joiners, Movers and Leavers

If this role is something you are interested in and have the correct HR experience, then please apply now or email me on (url removed) for further information on any roles we are currently working on just now.

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