Sales Support & Customs Coordinator

WSR are recruiting for a Sales Support & Customs Coordinator for our esteemed client in Bristol.

Job Title: Sales Support & Customs Coordinator

Role Type: Permanent

Location: Bristol Hybrid working offered 3 days in office p/w

Salary: Up to £35k p/a

Sales Support & Customs Coordinator

Are you experienced in import/export operations and thrive on keeping international shipments moving smoothly? This is a great opportunity to join a busy, fast-paced operation where your expertise in customs, logistics, and compliance will make a real impact.

Sales Support & Customs Coordinator Role Overview

You ll play a key role in managing the end-to-end movement of goods, ensuring all import and export activity is compliant, efficient, and delivered on time. Acting as the go-to expert for customs and trade matters, you ll work closely with freight partners, suppliers, finance, and internal teams.

Sales Support & Customs Coordinator Key responsibilities

• Manage all import and export activity, including equipment, spare parts, and returns
• Book freight, coordinate deliveries and collections, and resolve shipment delays
• Liaise with freight forwarders and customs intermediaries to ensure full compliance
• Prepare and manage import/export documentation in line with UK and international regulations
• Create export certificates (EUR1, ATR, Certificates of Origin)
• Respond to HMRC queries and support ongoing regulatory compliance
• Coordinate duty, VAT, and customs charges with Finance
• Support VAT and duty reconciliations and monthly reporting
• Assign and maintain commodity codes in collaboration with technical teams
• Continuously improve import/export processes and documentation
• Provide general administrative and operational support where required

Sales Support & Customs Coordinator Skills, Experience and Qualifications

• Proven experience in import/export and customs compliance (UK/EU)
• Strong working knowledge of HMRC regulations and customs procedures
• Experience working with freight forwarders and customs agents
• Confident using ERP systems (SAP or similar)
• High attention to detail with strong problem-solving skills
• Excellent communication and coordination abilities
• Ability to manage multiple shipments and deadlines simultaneously
• Strong Excel and MS Office skills

Sales Support & Customs Coordinator Benefits

• Competitive salary.
• Continuous personnel development
• Free Day to Volunteer
• Opportunity to work in a dynamic, fast-paced industry.
• Contribute to sustainable farming and animal welfare.
• Be part of a supportive, innovative team.

This role suits someone who enjoys ownership, precision, and working at the heart of international operations. If you re looking for a role where your knowledge is valued and your input genuinely matters, this could be a great next step.

Please click APPLY NOW , or call the WSR Team at (phone number removed) for more info.

We appreciate the time and effort invested in your application. While we strive to respond to all applicants promptly, we kindly ask for your understanding in case of delays. If you do not hear from us within 10 days of submitting your application, please assume that, unfortunately, you have not been successful this time.

We will however keep your CV on file and review your suitability against any other vacancies we may have available.