Funeral Administrator

Funeral Administrator

Location: Newmarket Road, Cambridge, CB5 8PA
Salary: £26,500K - £29K per annum, DOE
Contract: Full Time, Permanent
Hours: Mon Fri, 9.00am 5.00pm, with a degree of flexibility required

What we offer

• Staff discretionary bonus scheme
• Death in service benefit
• Uniform provided
• Optional Company Pension scheme

Are you forward thinking, ambitious and organised

We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward.

Funeral Administrator The Role:

We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Cambridge.

You will:

• Support clients through the funeral arranging process
• Advise clients of the range of options and funeral types available
• Liaise with all stakeholders to deliver the funeral in line with client instruction
• Process funeral paperwork
• Maintain company funeral records

Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest.

Funeral Administrator What we need from you:

Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills.

• Excellent interpersonal skills
• Keen attention to detail
• The ability to deliver high levels of customer service
• Previous proven administrative experience
• Knowledge of Microsoft Office (Word, Publisher, Outlook etc)
• A high standard of written English
• A flexible approach to working hours
• The ability to multi-task
• Good time management to achieve daily tasks on schedule

Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate.

Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required.

A bit about us

We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes.

If you feel you have the skills to be successful within this role, apply now!

No agencies please.