Office Administrator

K.A.G. Recruitment are delighted to be working on an exclusive opportunity for an Office Administrator to join our client one of Europe's leading privately-owned food processors at their Head Office based in Birmingham. This is a prestigious building and alongside providing office accommodation for main board members and central support teams, also includes a facility to accommodate regular in house training, meeting and conference events for the division and the wider business.

Role: Office Administrator
Salary: (phone number removed)
Location: Birmingham
Hours: 9 am to 5 pm Mon - Fri inc of 30 minute break

Duties:

• Book all travel arrangements as required using the approved company Travel Portal
• Provide an exceptional Customer Service experience to site residents and their guests, acting as a single point of contact for all enquiries they may have.
• Ensure guests are greeted & welcomed courteously and their needs are anticipated at all times.
• Efficient guest registration and host notification with the ability to remember guest names and faces.
• Issue passes in accordance with the site procedures and explain the HSE and evacuation procedures to each guest and non-resident visitors.
• Ensure the reception desk is kept immaculate and tidy at all times.
• Ensure that all absences from the reception desk are managed so that the desk is never left unattended during operational hours.
• Administer the bookings for meeting rooms.
• To be competent and confident in the use of a range of relevant IT systems.
• To take ownership for the visual standards of the entire reception area and all related areas that impact on the Customer Experience.
• To ensure handover to Security is completed daily.
• Support Conference and Events suite with room set up with catering and general housekeeping for all events.

You will ideally have previous experience working within a similar role and possess excellent communication and organisational skills.
You will have excellent attention to detail, with the ability to prioritise workload and quickly respond to the many challenges that may arise. This is a demanding role within a busy environment, where no two days are the same.
A full UK drivers' licence is preferred and access to your own vehicle.