Administrator

Are you a self-motivated individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you!

Optimum Recruitment Group are proud to be working exclusively with a brilliant business who are currently recruiting for an Administrator to join the team. The role is based on a regional operational site in Essington.

Working within the Commercial team, you will be providing all-round administrative and customer support to the activities. This is a newly created role, with the primary responsibility to assist the team to make a difference and achieve their commercial plans and goals by delivering innovative and pragmatic solutions whilst ensuring tasks are completed to a high standard.

Commercial tasks will include customer relationship management, pricing and system implementation, and tracking and providing management reports.

Your key duties will include:

• Ensuring compliance with the relevant processes, regulatory guidance, company management systems, corporate governance and Standard Operating Systems/procedures for the operational site.
• Working within the sales and administration team providing administrative support to the activities of the commercial teams.
• Data entry of new enquiries onto the company s system from a completed technical assessment form.
• Day to day monitoring of centralised inbox and distributing service requests in accordance with the sites area coverage.
• Creating accurate quotations from the enquiry to forward onto clients on behalf of account managers.
• Updating and maintaining customer information.
• Responsible for all administration including producing and correspondence as & when requested.
• Providing telephone support to the sales team and other stakeholders.
• Uploading of customer invoices
• Creation of month end reports

Do you have the following skills, knowledge and experiences:

• High levels of customer service experience.
• Proven track record, working with a team, managing a busy workload, meeting deadlines, and delivering results.
• Strong administrative experience.
• Strong computer-based skills including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role.
• Ability to focus on detail and complete administrative duties to tight deadlines.
• Experience of and ability to work in a methodical, organised and systematic manner.
• Skilled in working within deadlines whilst being flexible and able to confidently prioritise tasks.

Salary up to c£28k dependent on skills and experience plus a generous benefits package. This is a site based role. Monday Friday 37.5 hrs per week.