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Admin Officer

Posted: 12/12/25
Recruiter:Hays
Reference:3045758055
Type:Temporary
Salary:£14 Hourly
Location:Exeter, Devon
Description: Full time interim Admin Officer role in Exeter

Your new company
We are seeking a detail-oriented and analytically skilled individual to support the processing of claims under the Local Authority Treescape Fund. This role involves managing transactional activities, ensuring compliance with relevant guidelines, and delivering high-quality customer service.
Job Title: Claims Processing Admin Officer
Location: Bullers Hill, Exeter
Duration: until 31 Mar 2026. (likely to be extended)Salary: £26,959 PAHours: 37 Hours a week (7.4 hours a week, excluding lunch) Suggested working hours: Monday to Friday, typically between 8:00/9:00 a.m. and 4:00/5:00 p.m.
Please note you must drive to be able to get to this location as there is no bus routes

Your new role

  • Claims Processing & Case Management:
    Efficiently handle Local Authority Treescape Fund claim transactions, including amendments, remote inspection dossier preparation, and case reviews.
  • Customer Service:
    Provide clear, professional verbal and written communication to customers. Ensure all interactions meet the standards set out in the FC's customer service charter.
  • Stakeholder Liaison:
    Collaborate with area teams, particularly Woodland Officers, to resolve technical queries and ensure accurate claim handling.
  • Enquiry Management:
    Triage public enquiries and direct them to appropriate staff or area teams as needed.

    • What you'll need to succeed
  • Strong analytical and problem-solving skills.
  • Effective use of Microsoft Excel and other Microsoft Office products (e.g., Outlook, Word, Teams).
  • Attention to detail and ability to manage multiple cases simultaneously.
  • Excellent written and verbal communication skills.
  • Familiarity with financial or grant processing is desirable.
  • Ability to work independently and as part of a team.

    • What you'll get in return
    Excellent rate of pay
    Hybrid working
    Paid weekly
    Free parking when on site
    Pension contribution
    Holiday allowance

    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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