Business Administrator

We are seeking a Business Administrator to provide high quality administrative support within a professional services team. This role requires strong client communication skills, excellent organisation, and attention to detail.

Key Responsibilities:

• Carry out a full range of administrative duties to support the team.
• Manage and respond to a high volume of incoming telephone calls, ensuring all enquiries are handled promptly and effectively.
• Record information accurately using internal databases and tracking systems.
• Assist with the opening and closing of client files.
• Make outgoing telephone calls to clients and other parties as directed, using file information to provide updates.
• Remain calm, focused, and professional when dealing with a variety of client queries.
• Provide an efficient and considerate service, maintaining the highest standards of client care.
• Uphold strict confidentiality at all times.
• Represent the organisation professionally when dealing with clients or prospective clients.
• Undertake additional administrative tasks when required.
• Maintain positive working relationships with colleagues.
• Follow all internal policies and procedures.

Requirements:

• Experience in a client facing or customer service role.
• Excellent attention to detail.
• Strong organisational skills, with the ability to prioritise and manage multiple tasks.
• Previous experience in a professional services environment is desirable.
• Strong verbal communication and active listening skills.
• Client focused, adaptable, and able to work independently.
• A willingness to learn and develop within the role.

If you have relevant experience and would like to apply, we welcome your application.