Office Administrator

Office Administrator - Outskirts of Uckfield - Driver Essential

About the Role:

Seeking a proactive, detail-oriented Office Administrator to deliver exceptional administrative support. Join a dynamic team, pivotal in supporting the service department. Ideal for those thriving in fast-paced environments, excelling in customer service, and possessing strong organisational skills.

Salary, Benefits, and Perks:

• Salary: 24,000 - 26,000 plus excellent company benefits
• Hours: Monday to Friday
• 25 days holiday + Bank Holidays
• Pension: up to 5% matched
• Discounts across retail / hospitality
• Opportunity for growth in a modern workplace with a great company culture
• Free onsite parking
• Must be a driver due to location

Responsibilities:

• Efficiently manage customer enquiries via phone and email
• Organise and schedule engineers' workloads for optimal productivity
• Generate invoices and follow up on outstanding payments
• Cultivate customer relationships while managing accounts
• Process parts requests with precision
• Collaborate with Service Engineers and Customers
• Prioritise tasks to meet deadlines
• Proactively address and resolve customer enquiries
• Update customer portals with relevant information
• Fulfil other reasonable requests determined by the company

Essential Skills:

• Proactive with strong attention to detail
• Self-motivated, capable of independent or team work
• Excellent telephone etiquette
• Strong literacy and numeracy skills
• Basic PC skills (training provided)
• Proficiency in Microsoft Office
• Comfortable in a fast-paced environment

Desirable:

• Previous experience in a busy service department

Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.