Operations Administrator

Are you an organised, detail-oriented administrator with experience in order processing, operations or customer support?

The Advocate Group is partnering with an innovative, fast-growing B2B drinks marketplace that's transforming how pubs, bars and hospitality venues purchase their drinks.

We're looking for a proactive Operations Administrator to support the day-to-day running of the business, ensuring orders are processed accurately, administrative tasks are managed efficiently and internal operations run smoothly.

This is a hands-on opportunity to join a growing business, working closely with teams across operations, customer service and supply chain.

You'll provide essential administrative and operational support, helping manage customer orders, maintain accurate records and ensure the smooth coordination of daily activities.

Your responsibilities will include:

• Order Processing: Accurately process, update and track customer orders, ensuring information is recorded correctly.
• Operational Support: Assist with day-to-day administrative activities, helping maintain efficient internal processes.
• Order Coordination: Liaise with internal teams and relevant stakeholders to support order fulfilment and resolve processing queries.
• Data Management: Maintain accurate customer, product and order information across internal systems.
• Issue Resolution: Identify order discrepancies, investigate administrative issues and support timely resolution.
• Cross-Functional Collaboration: Work closely with Customer Service, Sales, Procurement and Operations to ensure smooth workflows.
• Process Improvement: Identify opportunities to improve administrative procedures, accuracy and operational efficiency.

You'll be a highly organised, proactive individual who enjoys working in a fast-paced environment and takes pride in maintaining accuracy and efficiency.

You'll ideally bring:

• Previous experience in administration, order processing, operations support or a similar role.
• Strong organisational skills and excellent attention to detail.
• Confidence using Microsoft Office, particularly Excel, and working with digital systems.
• Experience processing customer orders, maintaining records or coordinating operational activities.
• Strong communication skills and the ability to work collaboratively across teams.
• A proactive, problem-solving approach and the ability to manage multiple priorities.
• Experience within drinks, FMCG, wholesale, distribution or hospitality would be advantageous.

If you're an organised and adaptable administrator looking for an opportunity within a growing business, we'd love to hear from you.

Click Apply or get in touch for a confidential conversation to learn more.

The Advocate Group is a leading recruitment partner to the FMCG and consumer products sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation or age.

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