Repairs Service Administrator

Repairs Service Administrator

Hourly rate: 14.59

Working hours: Monday-Friday 9am-5pm

Location: Crossgate House Redditch B98 7SN

This is an office-based role for a temporary 3 month contract, with opportunity for
extension.

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Repairs Services Administrator to join the Housing Property Services department and provide administrative & customer service support by scheduling repairs for Council tenants.

Key Responsibilities:
Manage and coordinate repair service requests efficiently, ensuring timeline and communication with customers and technicians.
Schedule appointments and allocate resources to meet project deadlines.
Maintain accurate and up-to-date records of service activities, work orders, and customer interactions.
Liaise with technicians and internal teams to ensure smooth workflow and problem resolution.

Provide exceptional customer service by responding promptly to inquiries and
updates.

What we're looking for:
Strong organisational and multitasking abilities.
Excellent communication skills, both verbal and written.
Proven experience in an administrative role

Proficiency with office software and scheduling tools

Ability to work independently and as part of a team.

Apply now!

All offers will be subject to satisfactory compliance screening, including right to work in
the UK and references