Environmental Health Technical Support Officer

We're currently recruiting for a Temporary Environmental Health Technical Support Officer to join a busy and professional Public Protection team in Crawley. This is an excellent opportunity for someone with strong administrative and customer service experience who is looking to develop a career within Environmental Health and Licensing.

Required start date: 9th November 2026
Hours of work: 21.5 per week
Rate of Pay: £35.00 per hour
Contract duration: 19 weeks

Key responsibilities include:

• Responding to customer enquiries via phone, email, and face-to-face.
• Processing and allocating service requests to the relevant teams.
• Providing administrative support across Environmental Health and Licensing services.
• Assisting with the processing of licence applications, permits, and regulatory documentation.
• Maintaining accurate records and updating internal systems.
• Supporting pest control services, including bookings and customer communications.
• Preparing correspondence, reports, and consultation documentation.
• Assisting with complaints, information requests, and general departmental projects.

We're looking for candidates who have:

• Experience in at least one of the areas covered by the Environmental Health Team.
• CIEH Basic food hygiene certificate or equivalent in another area, such as licensing or pollution control.
• Understanding of procedures used for licensing of premises and regulated entertainment.
• Previous administrative and customer service experience.
• Excellent organisational skills and strong attention to detail.
• Confident IT skills and experience using databases or case management systems.
• The ability to manage a varied workload and prioritise tasks effectively.
• Strong communication skills and a professional, positive approach when dealing with the public.
• Experience within Environmental Health, Licensing, Local Government, or a regulatory environment would be advantageous.

Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.