Injury Services Litigation Administrative Assistant

Litigation Administrative Assistant for Injury Services Ellisons is seeking an Administrative Assistant to join the Injury Services Team on a full-time, permanent basis, based in Ipswich, Suffolk.

Fantastic company benefits include:

• Salary: Competitive + discretionary performance bonus
• Employee Benefits: Generous leave entitlement, enhanced family leave policies, mental health and wellbeing support, professional development, discount schemes and health cash plan.,.

About the role:

As an Administrative Assistant within the Injury ServicesTeam, you will play a key role in supporting clients from their first point of contact, ensuring enquiries are handled professionally and efficiently. You will assist with opening new matters, arranging appointments, processing documentation and providing administrative support to help ensure the smooth running of the team.

Main duties and responsibilities:

• Act as a first point of contact for new and existing clients, handling enquiries by telephone and email.
• Open new client files, process and maintain accurate records and documentation.
• Arrange client appointments and provide administrative support
• Assist with a range of day-to-day administrative tasks, ensuring work is completed accurately and efficiently.
• Build strong relationships with clients and colleagues while delivering outstanding customer service.
• Maintain high standards of professionalism, confidentiality and attention to detail at all times

About you:

As an Administrative Assistant, you will be highly organised, personable and professional, with excellent communication skills and a strong eye for detail. Previous experience within Injury Services would be advantageous, although applications are also welcomed from candidates with administrative experience gained within the legal sector or other professional services or customer-focused environments.

You will be confident managing a varied workload, prioritising tasks effectively and delivering an exceptional standard of client service. A proactive attitude, excellent organisational skills and the ability to work collaboratively as part of a busy team are essential.

About Ellisons:

Ellisons is a Top 200 UK law firm and one of the region's oldest, most established and fastest-growing firms. With over 280 colleagues and a strong Partnership, we have built a reputation for trusted advice, exceptional client service and long-standing relationships. As proud members of the Alliott Global Alliance, we combine strong regional roots with international reach, providing outstanding opportunities for both our clients and our people.

If you have the relevant skills and experience for this Administrative Assistant Injury Services role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

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