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First Impressions Count Be the first point of contact for a Law Firm who s office has undergone extensive refurbishment. This role requires a passion for excellence providing exceptional service to both external clients and internal legal teams. They are seeking a professional, friendly, and highly organised Receptionist to join their team. This role has scope to support the PA so secretarial skills would be an advantage. Please note: Our client does not offer training contracts. What You'll Be Doing As a key member of the reception team, you'll be the first point of contact for clients, visitors, and callers, ensuring everyone receives a warm and professional welcome. You will report to the Director's PA. Working hours are 9am 5pm, Monday to Friday, with 1 hour for lunch. They are happy to accept applications for full or part time hours. Your responsibilities will include: - Greeting clients, visitors, and suppliers in a professional and courteous manner.
- Answering, screening, and directing telephone calls and email enquiries.
- Scheduling appointments, meetings, and conference room bookings.
- Maintaining confidentiality and handling sensitive information with discretion.
- Receiving, sorting, and distributing incoming mail, deliveries, and legal documents.
- Preparing outgoing correspondence and courier packages.
- Keeping reception, meeting rooms, and the kitchen area tidy, organised, and presentable.
- Updating client records and maintaining filing systems.
- Providing administrative support to the Director PA, Solicitors, Paralegals, and other support staff.
- Managing data entry and document administration using the firm's case management systems.
- Ordering and monitoring office supplies.
Essential Skills and Experience: - Previous experience in a Receptionist, Secretarial, Customer Service, or administrative role.
- Excellent communication skills, both written and verbal.
- A professional and confident telephone manner.
- Strong organisational skills with excellent attention to detail.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
- Ability to prioritise tasks and manage a varied workload effectively.
- A professional approach to confidentiality and sensitive information.
Desirable Skills and Experience: - Previous experience working within a law firm, legal office, or professional services environment.
- Familiarity with legal terminology and document handling procedures.
- Experience using legal practice management or case management software.
About You You'll be someone who: - Has a friendly, and professional manner.
- Enjoys helping people and providing excellent customer service.
- Builds positive relationships with colleagues and clients.
- Is reliable, punctual, and dependable.
- Can work effectively both independently and as part of a team.
- Remains calm and composed when priorities change.
- Demonstrates integrity, discretion, and professionalism at all times.
Why Join Our Client You'll be joining a supportive and friendly team where your contribution is genuinely valued. As the face of their business, you'll play an important role in creating a positive experience for their clients while gaining valuable experience within a respected legal practice. If you're organised, approachable, and passionate about delivering excellent service, they would love to hear from you. Benefits: - Private Healthcare
- 22 days holiday plus 8 bank holidays
- Free car parking available
- Cycle to work scheme
- Company Summer and Christmas events
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