Receptionist, office administrator

About the Role

We are looking for an organised, reliable and professional Receptionist / Administrative Secretary to join our team. The successful candidate will provide general reception and administrative support, ensuring the smooth day-to-day running of the office.

This is a fully office-based position, requiring the successful candidate to work from the office five days a week, Monday to Friday, between 9:00am and 5:00pm.

The ideal candidate will have excellent communication and organisational skills, a professional telephone manner, and the ability to manage a variety of administrative tasks accurately and efficiently.

Key Responsibilities

• Answering incoming telephone calls, dealing with enquiries professionally and directing calls to the appropriate person.
• Receiving, sorting and distributing incoming external post to the relevant departments or individuals.
• Preparing and handling outgoing post, ensuring items are correctly addressed and dispatched on time.
• Monitoring and managing daily emails, responding where appropriate and forwarding messages as necessary.
• Preparing bank letters for clients using the relevant software.
• Receiving, checking and processing invoices, ensuring they are passed to the relevant person for approval or payment.
• Ordering and maintaining office stationery and supplies, ensuring stock levels are monitored and replenished when required.
• Organising and archiving files and documents for storage, ensuring records are properly labelled, stored and easily retrievable when needed.
• Maintaining accurate filing systems and keeping administrative records up to date.
• Providing general secretarial and administrative support to the team.
• Carrying out any other reasonable administrative duties required to support the smooth running of the office.
• Assisting with the firm's compliance and client engagement procedures.

Skills and Experience

The successful candidate should have:

• Previous experience in a professional office in a receptionist, administrative or secretarial role (preferred).
• Excellent verbal and written communication skills.
• A professional and friendly telephone manner.
• Strong organisational skills and attention to detail.
• Good computer skills, including email and Microsoft Office applications.
• The ability to prioritise tasks and manage workload effectively.
• Good filing and document management skills.
• The ability to work independently and as part of a team.
• A reliable, proactive and professional approach to work.

What We Offer

• 25 days of annual leave per year plus bank holidays.
• A full-time, office-based position, Monday to Friday.
• Working hours of 9:00am to 5:00pm.
• A friendly and supportive working environment.