Admin Assistant

About Us

Shuel Construction Ltd is a contractor carrying out maintenance and disrepair works for social housing providers. Our teams help make sure tenants' homes are safe, warm and well looked after. Our office team is the link between tenants and the people doing the work, and it is a big part of how we do a good job.

About the Role

We are looking for a friendly, organised Admin Assistant to join our office team. This is an entry-level role and no experience is needed. Full training will be given, so it is a good first step into an office career. You will spend much of your day on the phone with tenants, booking appointments and keeping our schedules up to date.

Key Responsibilities

• Calling tenants to book appointments for our teams
• Scheduling and rescheduling visits, and keeping the diary accurate
• Speaking directly to tenants for updates and feedback
• Answering incoming calls and passing messages on
• Basic admin: updating appointments, sending emails and updating client portals

What We're Looking For

• A friendly, polite phone manner
• Clear communication, spoken and written
• Basic computer skills (email, typing, general office programs)
• Good organisation and attention to detail
• A willingness to learn and ask questions
• GCSE English and Maths are a plus, but not essential

You do not need previous office experience. School leavers and first-time job seekers are very welcome to apply.