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Operations Administrator

Posted: 08/10/26
Recruiter:Hales Group
Reference:3191565180
Type:Permanent
Salary:£30,000 - £35,000 Annual
Location:Royston, Hertfordshire
Description: Operations Administrator

Are you an organised and proactive administrator with experience managing customer orders, supplier relationships and operational processes?
We're looking for an experienced Operations Administrator to join a busy and growing team. This is a varied role where you'll manage orders from receipt through to delivery, working closely with customers, suppliers and internal teams to ensure a smooth and efficient service.

Key Responsibilities
  • Processing and managing customer orders
  • Liaising with customers regarding orders, deliveries and queries
  • Coordinating with suppliers to monitor production and delivery schedules
  • Managing quote approvals and associated documentation
  • Maintaining accurate records across business systems and CRM platforms
  • Monitoring order progress and resolving issues proactively
  • Working closely with Operations and Sales teams to ensure excellent customer service

About You
You'll have previous experience in a role such as:
  • Operations Administrator
  • Sales Administrator
  • Customer Service Administrator
  • Supply Chain Coordinator

You'll also have:
  • Strong organisational and communication skills
  • Experience dealing directly with customers and suppliers
  • Excellent attention to detail
  • The ability to manage multiple priorities simultaneously
  • Confidence using CRM, ERP or business management systems
  • A proactive, solutions-focused approach
  • Customer complaints or non-conformance handling
This role would suit someone who enjoys taking ownership, building strong relationships with customers and suppliers, and playing a central role in keeping operations running smoothly.

Recruiting now