I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.
Duties
Answer customer enquiry emails/phone calls and redirect as necessary
Maintain and update service record spreadsheets
Update Flowlens enquiries and assign to appropriate personnel
Assist Service Administrator with paperwork and reminder emails where required
Maintain customer relations ensuring polite and professional standards via email and on the phone
Book lodgings for field service engineers
Generate RAMS for service and installation using the company H&S portal
Send weekly service email reminders to customers
Document filing
Work both within a team and individually to fulfil daily activities in a professional and timely manner
Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch
Ensure customer documents are filed appropriately and in accordance with government legislation
The salary for this role is up to 30,000. Hours are 8am - 5pm Monday to Friday.
