Aftersales Office Manager

Aftersales Office Manager / Division Manager

Location: Bradford

Salary: Up to 52,000pa plus company car or car allowance

Full-Time Permanent Monday to Friday

Are you an experienced manager with a background in spare parts, technical products, engineering distribution, industrial supplies, aftermarket sales, or a similar commercial environment?

We're recruiting on behalf of a well-established business seeking a commercially focused Manager to lead their spare parts division.

Managing a team of 12 employees, you'll take full responsibility for the commercial and operational performance of the division, driving sales growth, profitability, customer satisfaction, and continuous improvement.

This is an excellent opportunity for an ambitious leader who enjoys developing people, building supplier relationships, improving processes, and identifying new opportunities for business growth.

Reporting into the senior leadership team, you'll have responsibility for the day-to-day management and strategic development of the division.

You'll be accountable for leading a team of 12 across sales, customer service, and operational activities while ensuring the division continues to deliver outstanding service and commercial results.

• Lead, motivate and develop a team of 12 employees
• Take ownership of divisional sales performance, revenue and profitability
• Identify and implement new business growth opportunities
• Build and maintain strong relationships with customers and suppliers
• Ensure all customer enquiries and quotations are responded to within agreed timescales
• Monitor and improve customer satisfaction levels
• Negotiate supplier pricing, discounts and commercial agreements
• Review and optimise stock levels and inventory management
• Develop and monitor KPIs to drive performance and support decision-making
• Act as a senior escalation point for customer and supplier issues
• Recruit, train and develop team members
• Conduct regular performance reviews and support employee development
• Work closely with marketing and commercial teams to identify and launch new products
• Drive continuous improvement initiatives across the division

We're interested in speaking with individuals who have experience within:

• Spare parts, components or aftermarket sales
• Engineering, manufacturing or industrial distribution
• Supply chain, stock management or branch operations
• Commercial or operational leadership roles

• Previous experience managing teams and driving performance
• Strong commercial awareness with responsibility for revenue and profitability
• Experience managing customer and supplier relationships
• Excellent people management and leadership skills
• Experience working within a spare parts, technical products, engineering, manufacturing, distribution or similar environment

• Salary up to 52,000 per annum
• Company car or generous car allowance
• Permanent, full-time position
• Opportunity to lead an established and successful business division
• Supportive senior leadership team

If you're looking for an opportunity where you can make a genuine impact, lead a sizeable team, and take ownership of a business unit's performance and growth, we'd love to hear from you.

Apply today for immediate consideration.

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