Internal Sales Administrator / Account Manager

Internal Sales Administrator/Account Manager required for new permanent job opportunity ,Chesterfield
28000 (dependent on experience)Permanent Full-time (Monday to Friday, 8:30am - 5:00pm)Early finish Fridays
After probation period 1 day hybrid

Your new company
A well-established and growing organisation is seeking a driven Internal Sales Administrator to join their Sheffield-based team. This is an excellent opportunity to work within a fast-paced, customer-focused environment, supporting both existing client relationships and wider commercial growth.
Your new roleIn this role, you will act as a key point of contact for customers, managing inbound enquiries and proactively identifying opportunities to increase revenue across existing accounts.
Your responsibilities will include:

• Managing incoming customer queries via phone and email, processing and confirming orders accurately
• Advising customers on product ranges, availability and lead times
• Identifying opportunities to enhance orders through cross-selling and product recommendations
• Building and developing relationships with existing customers to maximise account potential
• Preparing and following up on quotations, working to convert enquiries into confirmed business
• Monitoring open orders and proactively resolving any issues that may impact delivery timelines
• Maintaining accurate records and ensuring systems are updated with relevant customer information
• Working closely with the external sales team to support wider account development
• Providing feedback on market activity, pricing and customer trends

What you'll need to succeedTo be successful in this role, you will;

• Have previous experience in a sales support, internal sales or customer account role
• Be confident in communicating with customers and building strong working relationships
• Demonstrate a proactive and commercial approach to identifying sales opportunities
• Be highly organised with strong attention to detail
• Be comfortable working in a fast-paced environment and managing multiple priorities
• Have good IT skills, including experience with CRM systems and Microsoft Office

What you'll get in return

• Competitive salary of 28000 - 30000 depending on experience
• Full-time, permanent position with structured working hours
• Opportunity to join a supportive and collaborative team
• Exposure to a dynamic, commercially driven environment
• Potential for ongoing development and progression

What you need to do nowIf you're interested in this opportunity, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion.

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