Administrator

Are you an experienced Administrator who enjoys solving problems and making sure customers get the right outcome?

A well-established business based in Stockport is looking for an Administrator to join their busy team on a temporary basis. The business supplies specialist products and equipment to contractors and engineers, and this role will provide essential administrative and customer support across the sales function.

As an Administrator, you'll be part of a team managing a busy shared inbox and a varied workload. This is much more than straightforward data entry - you'll need to use your initiative, investigate issues, communicate with different teams and ensure customers receive an efficient and professional service.

What will you be doing as an Administrator?

• Supporting the sales team with the day-to-day administration of customer orders
• Managing incoming requests and making sure they are dealt with accurately and efficiently
• Checking information, availability and requirements before progressing orders
• Communicating with customers by email and telephone when updates or further information are required
• Working closely with internal teams to resolve queries and keep orders moving
• Supporting the smooth coordination of deliveries and customer requirements
• Dealing with returns and helping to ensure these are processed correctly
• Investigating invoice and order queries and working with colleagues to resolve discrepancies
• Keeping customer and order information accurately updated on internal systems
• Managing your workload effectively within a busy shared inbox
• Ensuring clear records are maintained so that colleagues can easily pick up and continue work when required
• Providing general administrative and sales support to the wider team

We would LOVE to hear from you if you have the following skills and experience:

• Previous experience as an Administrator, Sales Administrator, Coordinator, Order Processor, Order Administrator, Customer Service Administrator or Administrator
• Experience working in a busy office, sales support or customer service environment
• Excellent attention to detail and accuracy
• Strong problem-solving skills and the ability to investigate issues rather than simply pass them on
• Confident using computer systems and learning new software
• Good Microsoft Office and Outlook skills
• SAP experience would be highly advantageous but is not essential
• Confident communicating with customers and colleagues by telephone and email
• Able to manage a busy workload and prioritise effectively
• Strong team player who is happy working from a shared inbox
• Comfortable using your own initiative and taking ownership of tasks
• A customer-focused approach and a genuine desire to get things right first time

What will you get in return for your work as an Administrator?

• 13.33 - 14.36 per hour, depending upon experience
• Monday to Friday, 9:00am - 5:30pm
• 37.5 hours per week
• 1-hour unpaid lunch
• Temporary position until the end of December 2026
• Potential for the role to continue beyond December
• Weekly pay
• Paid annual leave (accrued)
• Immediate start available
• Full training provided on internal systems and processes
• Opportunity to join a busy and supportive team in a varied sales administration role

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.