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Payroll And Workforce Admin

Posted: 11/08/26
Recruiter:Pertemps Stoke on Trent
Reference:3154120353
Type:Temporary
Salary:£14 Hourly
Location:Staffordshire
Description:

Payroll & Workforce Administrator

Royal Mail Parcel Hub Stoke-on-Trent

Temporary Contract: Mid-September End of December

Hours: Approximately 30 per week

Monday to Friday 10:00-16:00 (we can be flexible on working hours)

Hourly Rate: £13.85

Join One of the UK's Largest Peak Operations

Pertemps is recruiting Payroll & Workforce Administrators to support the delivery of one of Royal Mail's busiest Christmas parcel operations.

Supporting a workforce of up to 1,500 temporary workers each day, you'll play a vital role in ensuring workers are paid accurately, supported throughout their assignment and receive an excellent experience from their first day on site.

This is a varied role combining payroll administration, workforce support and candidate care, making it ideal for someone who enjoys organisation, problem-solving and helping people.

What You'll Be Doing

As a Payroll & Workforce Administrator, you'll be responsible for ensuring the smooth day-to-day administration of our on-site operation.

Your responsibilities will include:

Payroll Administration

  • Accurately keying workers' hours into the system.
  • Checking attendance records against submitted timesheets.
  • Investigating and resolving payroll discrepancies.
  • Responding to worker pay and payslip queries.
  • Ensuring payroll deadlines are met each week.

Workforce Administration

  • Supporting workers with general administration queries.
  • Recording holidays, absences and availability.
  • Maintaining accurate worker records.
  • Updating workforce systems with any changes.

Candidate Support

  • Contacting workers to confirm upcoming shifts.
  • Assisting with holiday and absence requests.
  • Liaising with Shift Coordinators regarding worker availability.
  • Providing a friendly and professional first point of contact for temporary workers.
  • Helping create a positive worker experience throughout the project.

Operational Support

  • Supporting the Hub Manager and Shift Coordinators with administrative tasks.
  • Assisting during busy operational periods.
  • Producing reports where required.
  • Ensuring all worker records remain accurate and up to date.

We're Looking for Someone Who

  • Has excellent attention to detail.
  • Is highly organised and able to manage multiple tasks.
  • Enjoys helping people.
  • Communicates confidently and professionally.
  • Can work accurately in a fast-paced environment.
  • Is confident using computer systems.

Experience

Full training will be provided before the project begins previous experience preferable but not required.

Project Timeline

  • Contract Start: Week commencing 5th October
  • Contract End: December 2026

Ready to Apply?

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We're recruiting immediately, so early applications are encouraged.

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