Sales and Customer Service Administrator

The Best Connection are proud to be working alongside our client a leading wholesaler brand to Sales and Customer Service Administrator in South East London - Full Time Job.

As a Sales & Customer Service Administrator in South East London, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. You'll work closely with customers, internal teams, and external partners to provide outstanding service and maintain accurate, organised administrative processes.

• Monday to Friday (occasionally Saturday) - 09:00-17:30
• Pay rate: 13.80 p/h

• Create and maintain product listings on Amazon Seller Central and Vendor Central.
• Upload products using flat files, bulk upload templates, and listing management tools.
• Write and optimise product titles, bullet points, product descriptions, and backend search terms to improve visibility and conversion.
• Upload and manage product images, videos, A+ Content, and Brand Store content.
• Ensure all listings comply with Amazon policies, style guides, and marketplace requirements.
• Create and manage parent-child variations including size, colour, and style options.
• Assign appropriate product categories and browse nodes.
• Monitor listing quality and resolve suppressed, inactive, or incomplete listings.
• Update pricing, product specifications, dimensions, and packaging information as required.
• Manage inventory information and liaise with warehouse teams to maintain stock accuracy and availability.
• Support promotional activity by working with the marketing team on coupons, promotions, and Lightning Deals.
• Monitor Buy Box performance and overall listing health.
• Investigate and resolve catalogue errors, duplicate listings, and product data issues.
• Raise and manage cases with Amazon Seller Support when required.
• Monitor customer reviews and ratings, escalating product quality or customer experience concerns where necessary.
• Maintain accurate records of listing updates, new product launches, and catalogue changes.

• Previous experience managing Amazon Seller Central and/or Vendor Central accounts.
• Strong understanding of Amazon listing optimisation and catalogue management.
• Experience using flat files and bulk upload templates.
• Excellent attention to detail and organisational skills.
• Strong written communication skills with the ability to create compelling product content.
• Ability to manage multiple projects and priorities simultaneously.
• Proficient in Microsoft Office, particularly Excel.

• Ongoing assignments
• Online payslips
• Weekly pay
• Pension provision
• Holiday pay (28 days Paid Annual Leave pro-rata for PAYE)
• Temp to perm opportunities

The Best Connection is acting as an Employment Business in relation to this vacancy.