Administrator

We are seeking an organised and proactive Office Administrator to join a busy and professional team based in Harrogate. This varied role is ideal for someone who enjoys working in a fast-paced office environment, providing excellent customer service, and supporting colleagues across multiple areas of the business.

You will play an important role in ensuring the smooth running of daily administrative processes, managing client communications, maintaining accurate records, and assisting with a range of operational tasks.

Responsibilities

• Provide reception support during lunch breaks and periods of annual leave.
• Welcome visitors and manage incoming calls professionally.
• Coordinate refreshments and meeting arrangements.
• Support client onboarding processes, including documentation, compliance checks, system updates, and electronic filing.
• Maintain accurate records and process client information updates.
• Assist with billing administration and invoice-related tasks.
• Prepare and issue documents for third-party requests.
• Liaise with clients to obtain required information and documentation.
• Monitor outstanding paperwork and follow up where necessary to meet deadlines.
• Support the preparation and submission of company administration documents.
• Provide general administrative assistance and support ad hoc projects as required.

Key Skills & Experience

• Previous administration experience within a professional office environment.
• Excellent communication skills, both written and verbal.
• Confident dealing with clients by telephone and email.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple priorities and work to deadlines.
• Proactive, reliable, and comfortable working independently or as part of a team.
• Good working knowledge of Microsoft Office and confidence learning new systems.
• A professional, friendly, and customer-focused approach.

Benefits

• Competitive salary of £29,000 - £31,000 depending on experience.
• Free onsite parking.
• Competitive benefits package.
• Early finish every Friday at 4:30pm with no requirement to make up the time.
• 20 days annual leave plus bank holidays.
• Office closure between Christmas and New Year for an extended festive break.