Administration Manager

Assistant Admin Manager

• Annual Salary: £40,000 basic salary
• Location: Office-based
• Job Type: Full-time

Join our team as an Assistant Admin Manager, where you will provide comprehensive administrative, marketing, and operational support to the Head of Investments and the wider investment department. This role is essential for ensuring the smooth coordination of property transactions, maintaining investor relationships, managing sales administration processes, and delivering an exceptional customer experience throughout the investment journey.

Day-to-day of the role:

• Provide administrative support to the Head of Investments.
• Produce and manage property sales brochures and marketing materials.
• Maintain and update property listings across various platforms.
• Provide administrative support on marketing campaigns and assist with broader marketing initiatives.
• Serve as the first point of contact for investor enquiries, ensuring professional and timely responses.
• Deliver outstanding customer service and support to investors throughout the sales process.
• Coordinate appointments, meetings, property viewings, and inspections.
• Manage diaries and schedules for the investment team.
• Facilitate property transactions by liaising with relevant parties to ensure a smooth process to completion.
• Maintain accurate investor records and transaction updates within the company's CRM system.
• Handle telephone and email enquiries efficiently.
• Prepare reports, sales updates, and administrative documentation as required.

Required Skills & Qualifications:

• Proven experience in administration, sales support, customer service, or related fields.
• Strong working knowledge of Microsoft Office applications.
• Experience with CRM systems and maintaining accurate records.
• Background in property, estate agency, lettings, investment, or related sectors is advantageous.
• Excellent administrative and organisational skills with strong attention to detail.
• Professional and confident communication skills.
• Ability to manage multiple tasks and prioritise effectively.
• Customer-focused with excellent relationship management skills.
• Proactive and solution-oriented with a high level of accuracy in processing information.

Benefits:

• Competitive salary with an attractive bonus scheme.
• Opportunity to work in a dynamic and supportive environment.
• Professional development and growth opportunities.

To apply for the Assistant Admin Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.