Recruiting now
| Posted: | 28/07/26 | |
| Recruiter: | THAMES 360 | |
| Reference: | 3145557693 | |
| Type: | Permanent | |
| Salary: | £28,000 - £32,000 Annual | |
| Location: | Reading, Berkshire | |
| Description: | Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes | |