Are you a detail-oriented, proactive individual looking to grow your administrative career within a supportive and professional environment? We are working on behalf of our client, a not-for-profit organisation to recruit a Membership Administrator, you will learn the membership function, in conjunction with the training department and help maintain and increase membership. This position is based in Tamworth, Staffordshire. Please note that due to the location, the site is not accessible via public transport, so access to your own vehicle is essential. What's on offer:
A salary between £26,500 to £27,500 depending on experience
A discretionary annual bonus based on company performance
35 days' holiday including Bank Holidays and Christmas Shut Down
Earlier finishes on Fridays at 4pm
Free car parking
Your daily duties will:
To administer the process for the recruitment and retention of members, including providing the numbers to the Office Manager to analyse the data relevant to these processes
To issue membership subscription letters in a timely manner in coordination with the Finance Manager
To issue membership surveys, both to collect the data for the database and other purposes as required
As and when required, to help the financial department regarding membership issues
Prepare membership applications for review by senior management
To learn the CRM system in relation to membership and keep it up to date
To learn and assist with day-to-day administration activities relevant to membership and or training as and when required
To answer the telephone and direct calls to the appropriate department
To carry out any special projects that arise from time to time
To support our sister company with the claiming of NVQ certificates - full training will be given
To process the applications for CSCS cards and monitor, record and report uptake
As the Membership Administrator, you will have:
Previous experience working within an administrative position
Good communication skills - both written and verbal
Excellent organisational skills with the ability to multitask and working to deadlines
Confident in Microsoft Office (especially Excel and PowerPoint)
Willingness to learn and contribute to a small, supportive team
Full UK driving licence and access to own transport (due to rural location)
