Senior Administrator

Our client is seeking an experienced Senior Administrator to join a growing pensions team. This is an excellent opportunity for a technically strong pensions professional who is passionate about delivering exceptional client service while contributing to operational improvements and system development.

You will play a key role in managing complex pension cases, supporting colleagues, maintaining high standards of quality and compliance, and helping optimise pension administration systems and processes.

Key Responsibilities

• Manage a broad range of SIPP administration activities
• Process pension transactions accurately and within agreed service standards
• Act as an escalation point for complex technical pension queries
• Use pension administration systems effectively to support efficient day-to-day operations
• Assist in developing process documentation, procedures and user guidance
• Work collaboratively with operational and change teams to ensure system developments meet business needs
• Assist with onboarding and training new team members
• Ensure all work complies with FCA, HMRC and internal regulatory requirements
• Maintain high standards of quality control and risk management
• Support the investigation and resolution of operational issues and process improvements

About you:

• Experience in DT Imago system is essential
• Experience in SIPP or pensions administration within financial services
• A proactive problem solver
• Experience using pension administration platforms
• Excellent attention to detail and commitment to delivering high-quality client outcomes
• Strong communication and stakeholder management skills
• Experience supporting system testing, implementation or process enhancements is desired but not essential

If this sounds like you, apply today!