Senior Office Administrator - Bridgend

Xeinadin - Top 20 Accountancy Firm - UK & Ireland

Role: Senior Office Administrator

Location: Bridgend

Who Are We?

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.

Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.

Our regional offices of over 2500 colleagues operate in collaboratively, combining collective expertise to maximise potential.

About the Role:

Join our team as a Senior Office Administrator! This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you'll play a key role in ensuring the smooth running of operations within a leading accountancy group.

Key Responsibilities:

• Manage phone calls, ensuring professional and timely responses.
• Chase clients for required books and records to meet deadlines.
• Oversee scanning, filing, and organisation of documents.
• Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
• Finalise and distribute accounts and personal tax packs to clients for approval.
• Assist the Hub Credit Controller in resolving debtor queries.
• Process invoices, write-offs, and WIP adjustments.
• Apply for HMRC and Companies House authentication codes.
• Allocate disbursements to clients and manage payments over the phone.
• Process and reconcile office petty cash and handle cheque payments.
• Schedule client appointments and coordinate the safe return of books and records.
• Maintain an inventory of IT equipment, including laptops, issued to team members.
• Order office supplies and manage stationery stock.
• Provide project support to the Area Practice Manager as required.

Key Requirements:

• Proven experience in administration and a fast-paced environment
• Very high level of attention to detail and accuracy
• Proficient with Microsoft Excel, Word, Outlook etc.
• Excellent time management skills - handling multiple and varied deadlines concurrently
• Must be able to meet administrative deadlines

Additional Requirements:

• Be able to work independently as well as part of a team
• Organised, proactive, reliable and self-motivated
• Confident communicator with personnel at all levels within the business, both written and verbal

What We Offer:

Joining our team comes with a range of benefits, including:

• A collaborative and supportive work environment.
• Opportunities for professional development and career progression.
• The chance to make a meaningful impact within a growing organisation.
• Competitive salary, plus a benefits package

Join Our Team:

Ready to take the next step in your career? Don't miss out - apply now and become a valued member of our team!