Administration Team Leader

Ready to lead a high-performing administration team?

We're looking for an experienced Administration Supervisor to join a busy and growing operation. This is more than just a supervisory role. It's an opportunity to improve processes, develop people, and ensure the smooth delivery of high-quality administrative services.

If you thrive in a fast-paced environment, enjoy motivating others, have a keen eye for detail, and are passionate about delivering excellent customer service, we'd love to hear from you.

As the Administration Supervisor, you will support the day-to-day running of the administration team, driving operational efficiency while ensuring work is completed accurately, on time, and to a high standard.

What you'll be doing

• Lead, motivate, and support a team of administrators in a busy operational environment.
• Support the Administration Manager and oversee the department in their absence.
• Allocate workloads to ensure tasks are completed accurately and within agreed deadlines.
• Monitor team performance using KPIs and identify opportunities for continuous improvement.
• Coach, mentor, and develop team members to achieve their full potential.
• Ensure compliance with internal procedures, policies, and relevant regulations.
• Build strong working relationships with customers, colleagues, and key stakeholders to resolve queries effectively.
• Identify and implement process improvements to enhance efficiency and service quality.
• Promote a positive, collaborative, and safety-focused working culture.

What we're looking for

You'll already have experience in a supervisory or team leadership role, along with:

• An approachable, supportive, and calm leadership style.
• Excellent organisational and problem-solving skills.
• Strong communication and stakeholder management abilities.
• High attention to detail and a commitment to delivering quality.
• A proactive mindset with a passion for continuous improvement.
• The ability to prioritise workloads and perform well in a fast-paced environment.