Internal Sales Administrator

Internal Sales Administrator

Wolverhampton£28,000 - £30,000 + benefits

Are you a detail-driven professional with a passion for customer service and sales support? We're working with a well-established and growing business in the manufacturing sector that is looking to add an Internal Sales Administrator to their busy and supportive team.

This is a fantastic opportunity to join a fast-paced environment where no two days are the same, and where you'll play a key role in driving customer satisfaction and supporting sales growth.

The Role

As an Internal Sales Administrator, you will be at the heart of the customer journey, ensuring enquiries are handled efficiently and converted into orders. Your responsibilities will include:

• Managing customer enquiries via phone and email
• Preparing and issuing quotations quickly and accurately
• Processing orders using internal systems (including CRM/Sage)
• Supporting the external sales team with administrative tasks
• Liaising with the warehouse to ensure timely delivery of orders
• Building and maintaining strong, long-term customer relationships
• Delivering excellent customer service at every touchpoint

About You

To succeed in this role, you'll need to be organised, proactive, and customer-focused. You'll also have:

• Previous experience in a sales support, customer service, or internal sales role
• Strong communication skills (both verbal and written)
• Good attention to detail and accuracy
• Confidence using IT systems including Excel and CRM platforms
• Basic numeracy skills
• A team-focused mindset with the ability to work in a fast-paced environment

(Industry experience is a bonus, but full training will be provided.)

What's in It for You?

• Competitive salary of £28,000 - £30,000
• Supportive team environment
• Opportunity to develop within a growing business
• Varied, fast-paced role with real impact