Lettings Administrator

Job Title: Tenancy Co-Ordinator

Company Overview:

Clearview Recruitment are delighted to be working with our client, a multi-branch, award-winning independent lettings agency based in the BS8 area of Bristol. Known for their exceptional service standards and vibrant team culture, they manage a large and varied rental portfolio including student and professional properties.

Role Overview:

This is a fantastic opportunity for an organised and proactive individual to join a supportive, high-performing team in a dual-focused tenancy role. You'll be involved in both tenancy renewals and coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys variety in their work. Perks include no weekend work, hybrid working, 25 days' holiday plus bank holidays, and a clear commission structure to reward team and individual contributions.

Key Responsibilities:

• Negotiate and manage student tenancy renewals
• Liaise with landlords and tenants to secure agreements
• Draft and process tenancy renewal documents
• Assist with the coordination of upcoming student tenancies
• Complete Right to Rent checks and follow up on documentation
• Draft tenancy agreements and ensure compliance
• Set up and renew Rent & Legal Protection policies
• Maintain accurate compliance and policy records
• Support the deposit return process for Rent Collection and Let Only landlords
• Communicate with landlords regarding deductions and return instructions

Skills and Qualifications:

• Previous experience in lettings or property is ideal, but not essential - full training is provided
• Good understanding of tenancy processes and Right to Rent checks is beneficial
• Experience with Rent & Legal Protection policies is a bonus
• Excellent organisation and time management
• Confident communication skills, both written and verbal
• Strong attention to detail
• Comfortable with negotiation and problem-solving
• Approachable, professional, and customer-focused
• Able to work independently as well as within a team

Package and Benefits:

• Basic salary £28,000
• 25 days' annual leave plus bank holidays (rising with length of service)
• Regular paid-for company social events
• Excellent training and development
• CePAP qualification funding and ongoing professional development
• Supportive and sociable team environment
• Monday to Friday, 8:45am - 5:30pm
• No weekend work