FRONT OF HOUSE ADMINISTRATOR

FRONT OF HOUSE ADMINISTRATOR

Immediate Start - Office Based role

Based in Cranleigh, Surrey

Salary 24,785

Contract terms 37.5 hours per week - Monday to Friday 8:30am - 5.00pm

Annual leave 25 days paid leave plus bank holidays

Free on-site parking

Role summary

Working across two sites, you will be a vital part of the Administration Team. As well as providing the friendly, welcoming face and a smooth front of house service, you will also undertake general administrative and break time duties to support our staff team. This role would suit someone who has a background in a busy, customer focused role, who may be seeking a change of career to a reception and administrative role.

How will you contribute to the team?

• Undertake reception duties including answering the telephone and welcoming visitors
• Coordinate meeting room bookings
• Maintain learner attendance records
• Assist with setting up new starters with keys, fobs, uniform and car badges
• Manage generic email inboxes, responding to and forwarding emails to relevant staff
• Coordinate incoming and outgoing post and deliveries
• Maintain petty cash distribution, collection and records
• Support the daily transitions of learners to ensure the safe arrival and departure
• Maintain notice boards and keep staff common areas and tidy
• Provide administrative support to staff and the senior management team
• Support with trust events such as open days and conferences
• Provide school break and lunch support, preparing and tidying lunch and break areas
• Play an active role as a trained first aider and fire warden

What will you need?

• Experience of working in a front-facing customer service role
• Confidence in the use of the Microsoft Office suite (In particular outlook)
• A warm, courteous and professional demeanour and telephone manner
• Good verbal and written communication skills
• The ability to be a confident team player
• Excellent problem solving and organisational skills
• First Aid trained or happy to undertake First Aid training

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.