Operations Administrator

Experienced Operations Administrator required for a temporary contract. As the first port of call in the college-based summer offices, the Operations Administrator will fulfil essential administration tasks to support the smooth running of the summer school. This role involves fielding enquiries from staff (both academic & non-academic), as well as students, parents and other key stakeholders throughout the program during office hours.

The contract will start 29th June and will run through until mid-August. This will be a part-time role working 11am-3pm Mon-Fri and you will be based on site in the college offices.

Primary Responsibilities

• Create clear and effective staff and student communication systems, and, most importantly, create a welcoming and informative environment for the students.
• Oversee the finance system and help to maintain and record the finances and expenses for the summer programs. Ensure all staff are aware of and adhere to financial processes, with a focus on efficient and effective implementation of receipts and processing.
• Help implement and oversee different safety procedures and protocols for students including the daily sign in/sign out book for the students based in the office.
• Create and encourage a tidy, clean and professional office environment. Welcome all staff, parents, student and college staff in a friendly, professional manner.
• Undertake core logistical and administrative responsibilities to help support the Finance Manager, Business Operations Manager, Director of Operations and senior leadership team.

Secondary Responsibilities

• Ensure all staff are aware of, and comply with, the day-to-day management, administrative, financial and operational procedures and offer advice and guidance where they do not.
• Uphold, protect and promote core values, protocols and standard operating procedures so that students do the same.
• Undertake all other duties and responsibilities commensurate with the knowledge, skills and experience of this role as may be requested by the Program Director or one of their nominees.

Knowledge, Experience & Skills

• Previous experience working in an office setting
• Excellent written and verbal communication skills
• Excellent computer skills (Word, Excel and G Suite)
• Exceptional customer service focus with strong organisational skills
• Ability to multi-task and prioritise daily tasks
• Strong attention to detail with the ability to work without supervision
• Articulate, engaging and sociable
• Hard-working and flexible
• Empathetic, supportive and positive
• Knowledge of Soldo & Dext or similar accounting software
• Knowledge of Cambridge city, its colleges and history (desirable)

To apply for the role of Operations Administrator, please send a copy of your CV together with a covering email.