Receptionist / Administrator

Office Administrator / Reception

• Willenhall, West Midlands
• Monday - Friday (full time office based)
• 8:30am - 4:30pm

Be the face of our food manufacturing business.

We're looking for an experienced Office Administrator who enjoys creating a welcoming, organised and professional environment.

This is an important role within our business. As the first person visitors and customers meet or speak to, you'll represent our company with confidence, warmth and professionalism while ensuring the office runs smoothly behind the scenes.

If you're someone who takes pride in being organised, enjoys dealing with people and likes working in a friendly, family-run business where everyone knows your name, we'd love to hear from you.

Your responsibilities will include:

• Welcoming visitors and providing a professional front-of-house service.
• Answering telephone calls and directing enquiries.
• Processing customer orders accurately.
• Preparing invoices and carrying out administrative checks.
• Managing office correspondence and documentation.
• Supporting colleagues with day-to-day administration.
• Maintaining organised records using Microsoft 365.

You'll probably have several years' experience in an office administration or customer-facing role and be someone who:

• Is calm, organised and dependable.
• Has excellent communication skills.
• Takes pride in accuracy and attention to detail.
• Is confident using Microsoft Office 365.
• Can work independently and manage their own workload.
• Presents themselves professionally.
• Values loyalty, trust and being part of a close-knit team.

What we offer:

• A permanent, full-time position.
• Monday - Friday working - no evenings or weekends.
• A friendly, supportive working environment.
• Free on-site parking.
• A varied role where your contribution is genuinely valued.
• Long-term stability within a successful local business.

We're not looking for someone who simply wants another office job. We're looking for someone who enjoys taking ownership, likes things to be well organised and wants to become a valued member of our team.

If that sounds like you, we'd love to hear from you.