Area Operations Controller (AOC) - Sizewell C

Employed on our Sizewell C contract in Leiston, the AOC is integral to the success of this busy security team.
Their primary focus is to schedule all staff to work over varying shift patterns using company IT software.
Pay, HR, KPI reporting and General Administration functions will require the successful candidate to have excellent communication and organisational skills and the ability to adapt in an ever changing environment.
Very strong IT skills are essential.
The role operates within the contract's Operational Support Team and you
will work closely with the Operations Managers and Directors to ensure
consistency and daily operational management as the contract matures.

Location - Will be required to work at Leiston SZC Offices, with occasional working from home.

Pay - £15.03 per hour
1 x 40 hours per week position
1 x 20 hours per week position

Key Responsibilities
- Administration of the team shifts Rota using company IT Software.
- Assist in supervising that manning levels are met for all duties and ad-hoc requirements.
- Administration of sickness and other absences inline with company policies.
- Assistance in disciplinary matters, such as note taking.
- Administration of contractual compliance, providing data to evidence KPI compliance as required.
- Calculation of site specific benefits including payroll checks.
- Adhering to and improving administration processes and procedures.
- Maintenance and updates of Project plans and trackers.
- Supporting the Operations Support team and wider project team with ad hoc projects as required.
- Coordination of mailbox and prioritising replies.
- General Administration support.

Skills and Competencies
- General Administration support.
- Ability to manage multiple concurrent activities and adapt to a changing environment
- Strong interpersonal skills - building trust and support
- Excellent communication skills - written and oral.
- Competent IT skills, proficient in Google Suite.
- Adherence to company policies and operating procedures.
- Desireable: scheduling or rota management experience.

Profile
Educational Requirements/Qualifications
- Proficient in Maths, English and IT.

Preferred Experience
- Experience of working within a busy office environment
- HR, Sickness and Absence Management knowledge
- Knowledge of employee Investigations and Disciplinary hearings in the Commercial Sector

Skills and abilities
- Good liaison abilities
- Identifying customer needs during service delivery

Personal qualities
- Highest levels of integrity, respectfulness and professionalism required at all times.
- Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of
interests.
- Keen eye for detail
- An engaging and proactive 'can do' attitude where successes and failures are shared
- Doing what we say we are going to do and only committing to what can be done.
- Listen and communicate effectively.
- Ability to plan ahead as far as possible and share intelligence to prevent surprises.

Specific occupational requirements
- Ability to pass and hold National Security Clearance Vetting
- Produce a Five year verifiable work history

Key Information and Benefits
Permanent Contract
20 days leave per year + 8 days Bank Holidays
G4S National Pension Scheme
Company sick pay
National discount scheme
Health Saturday Fund (health cash plan for you and your family)

Ref - 1G4S ( G182)

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

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