Administrator - Corsham

Are you organised with a keen eye for detail? Do you enjoy providing great customer service?

We are recruiting a dedicated Administrator to work within a busy and established team of 10. This role centres around business-to-business communications, working with a ticketed helpdesk set up to ensure customer queries are dealt with smoothly.

This role comes with full training in the role and a supportive team environment. Hours of work - 10 am - 6pm.

DAY TO DAY:

Liaising with business-to-business customers, following initial sale of product

Responding to queries over delivery times / days, clarifying information, providing photographic images, additional detail etc

Meeting daily / weekly response times, working to set Service Level Agreements, entering all information and data correctly in to the CRM

Ensuring compliance and adhering to relevant policies / regulations

Using MS Word or Excel daily

WE WOULD LOVE TO SEE:

An ability to work in a busy and fast paced environment - ideally with a background of 1 year in an office

Strong accuracy and attention to detail

Positive approach to customer service, ability to work to deadlines

Proactive approach

AND FOR YOU:

6% employer contribution

Vouchers / bonuses

Recognition awards

25 days holiday