IT Administration Assistant

Benefits:

• Bonus scheme
• Flexitime (after probationary period)
• On-site parking
• Cycle to work scheme
• Company events
• Company pension
• Financial planning services
• Life insurance
• Private medical insurance
• Bereavement leave
• Sick pay

Company Overview:

This is a fantastic opportunity to become a key part of a small team within the IT department of an established and respected liability loss adjusting/TPA claims management organisation. This is a varied and exciting role with a company who deliver a superior claims handling service with commitment and expertise, managing a range of liability claims for insurer and insured client.

We are seeking a proactive and detail-oriented IT Administration Assistant to support the team in managing various technology-related tasks. The ideal candidate will possess strong organisational skills and a good understanding of office procedures. This role is essential in ensuring the smooth operation of our IT systems and providing assistance to staff as needed.

Essential Skills and Experience Required:

• Excellent organisational skills with the ability to manage multiple tasks effectively
• Ability to navigate around Microsoft Office 365 applications, in particular Microsoft Excel
• Good communication skills, both written and verbal, with a focus on good phone etiquette
• A proactive attitude towards problem-solving and a willingness to learn new technologies
• Ability to work independently as well as part of a team
• Previous experience in an administrative or clerical role
• Knowledge of IT hardware and network systems would be advantageous

Key Duties & Responsibilities:

• Working as part of a small, friendly team, reporting to the IT Manager
• Assisting with the provision of management information to clients and updating and developing the company Case Management System
• Assisting the IT Manager with management of IT network, communications network and general IT oversight
• Liaising with clients by email and on the phone
• Other administrative duties as the role requires

Schedule: Full-time, Monday - Friday, office-based; this position offers an exciting opportunity for individuals looking to develop their career in IT support within a dynamic environment

Location: Mold, Flintshire

Apply today: Early interview and immediate start date available for the successful candidate

Broadwood Resources operates as a recruitment company specialising in full-time, part-time and temporary vacancies, sourcing candidates across multiple job boards and sectors on behalf of employers in the UK.