Human Resources Administrator

About the Role

You ll play a key role in supporting the full employee and volunteer lifecycle, helping us create a positive and inclusive experience for everyone who works with us.

This is a varied role where no two weeks look the same. You ll support recruitment, onboarding, HR administration, volunteer governance, and small improvement projects all with the guidance of our Head of Finance & Resources and an external HR advisor when needed.

If you enjoy meaningful work, value autonomy, and like being part of a mission driven organisation, this could be a great fit.

About UKCISA

The UK Council for International Student Affairs (UKCISA) support international students and the institutions, students unions and organisations who work with them. Our mission is to ensure every international student has a positive, supportive and informed experience throughout their time in the UK.

We are a small team of around 20 permanent staff, working closely with a network of volunteers, trustees and member organisations. Despite our size, our impact is significant we provide expert guidance, training, policy insight and a trusted advice line that helps shape the national conversation on international student experience.

We re collaborative, values-driven and committed to creating an inclusive environment for both our staff and the communities we serve.

Further information about us and the services we provide can be found on our website.

What You ll Be Doing

Recruitment & Onboarding

• Support managers with scheduling interviews and communicating with candidates

• Prepare offer letters, contracts and new starter packs

• Carry out right to work and reference checks

• Co ordinate induction plans and ensure new starters are set up on our systems

• Provide admin support for recruitment of staff, trustees and committee members (We typically recruit around five roles per year, so this is steady but manageable.)

HR Administration Employees

• Keep personnel files accurate and up to date

• Process changes such as hours, job titles, salary amendments and contract renewals

• Draft routine HR letters (e.g., confirmations, probation outcomes)

• Support the review and updating of HR policies

• Manage the quarterly rota for our advice line

HR Administration Volunteers

• Maintain accurate records for trustees and committee members

• Support governance admin such as registers of interest and suitability checks

• Ensure compliance with Charity Commission and Companies House requirements

• Work closely with the Head of Finance & Resources on governance tasks (Governance cycles are predictable and well supported.)

Attendance & Leave Management

• Keep annual leave, sickness and other absence records up to date

• Run leave reports and share them with managers ahead of the leave year end

General Support

• Contribute to HR projects and help improve our processes

• Keep our intranet updated with useful HR information

• Provide friendly, high quality support to staff and volunteers

• Help us nurture a positive, inclusive workplace culture

What You ll Bring

• Experience in an HR support role (CIPD Level 3 or working towards it is ideal)

• A commitment to confidentiality and professionalism

• Excellent attention to detail

• Clear, confident communication skills

• Ability to work effectively with remote colleagues

• A proactive approach and willingness to improve how we work

• Alignment with UKCISA s mission and values

In Your First Few Months, You Will Have

• Built strong working relationships across the organisation

• Become confident using PeopleHR to support the team

• Reviewed our HR systems and suggested ways to improve efficiency

Why Join Us?

• A genuinely supportive team

• A role with variety and autonomy

• Opportunities to shape processes and make a real impact

• A mission driven organisation where your work matters

• Staff benefits include:

o A defined benefit pension scheme (USS),

o Support for your training & development as well as 3 days personal development leave

o 25 days annual leave + bank holidays as well as concessionary days between Christmas and New Years. Staff also receive an extra day of leave for every year of service, up to a maximum of 5 days.

o Flexible working Our staff mainly work from home, but we have an office in London for collaborative work and staff who want access to an office space. We also meet in person for regular all-staff days in London.

We welcome applications from throughout the UK, as long as you are able to join us in London for one day every month.

We are unable to sponsor visa for this role, so you must have the right to work in the UK.