Front Of House Receptionist

I am recruiting for a Front of House Coordinator to join a longstanding City Centre Client on a permanent basis.

You will be based between 2 sites in the City for this role which are within walking distance from each other.

The role is vital in ensuring a welcoming environment for guests and maintaining smooth front desk operations.
The ideal candidate will possess excellent communication skills, a personal yet professional approach and ideally have experience in hospitality or guest services.

Duties will include-

• Answering inbound calls
• Meeting and greeting visitors on reception
• Manage the main reception and meeting rooms e.g. diary management for areas, ensuing areas are clean and tidy etc.
• Update and maintain website listings with office availability.
• Helping out in the caf in one of the centres when needed
• Ensure all clients and visitors are logged and monitored in and out of the centres.
• General admin support e.g. typing, photocopying, filing, franking, stationary orders.

Requirements

• Proven experience in hospitality, hotel reception, or guest services preferred
• Excellent communication skills, both verbal and written.
• Strong phone etiquette with the ability to handle enquiries professionally and courteously
• Organised with excellent time management skills to handle multiple tasks efficiently
• Friendly demeanour with a genuine desire to assist guests and create a positive environment
• A professional appearance and positive attitude are essential for representing the organisation effectively
• Ability to work flexible hours as required

Hours for the role are Monday- Friday 8.30am- 5pm.

Parking is provided at a location not far from the offices.