Service & Operations Administrator

Job Title: Service & Operations Administrator

Location: Swanley, Kent

Salary: 30,000 - 32,000 depending on experience

Job Type: Permanent, Full Time

About us:

We are a busy and well-established commercial door and entrance systems company specialising in:

• Automatic doors
• Aluminium door fabrication
• Commercial door installation & servicing
• Steel doors
• Drive-thru windows
• Reactive repairs and maintenance

We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team.

This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.

About the role:

• Answering incoming calls and handling general enquiries
• Processing supplier invoices and receipts
• Raising purchase orders and ordering materials
• Supporting insurance and compliance administration
• Updating CRM/ database records and customer information
• Assisting with engineer paperwork and job administration
• Managing incoming emails and supplier communications
• Supporting directors with general office administration
• Assisting with stock/ material tracking where required
• General administrative support across the business

Important: This is not a quiet reception role. We are looking for somebody who can manage multiple responsibilities, stay organised, and support a busy operational team.

About you:

We are looking for somebody who is:

• Highly organised and detail-focused
• Calm and professional under pressure
• Able to prioritise multiple tasks effectively
• Comfortable working within a busy engineering/ service environment
• Confident using Windows computers and office systems
• Proactive and able to work independently
• Professional and confident on the phone

Experience within engineering, construction, facilities management, manufacturing, HVAC, fire/ security, glazing, or service industries would be highly advantageous.

What we offer:

• Competitive salary
• Stable long-term position
• Supportive team environment
• Opportunities to grow within the business
• Pension scheme

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Operations Assistant, Service Administrator, Customer Service Assistant, Operations Coordinator, Stock Coordinator, Operations Assistant, Business Support, Business Administrator also be considered for this role